Crypto Welcome Bonus
300% up to $2,000 AUD
+ 150 Free Spins over 3 days
Cafe CasinoAbove average
7.4/10
Wagering
40× deposit + bonus
Min. Deposit
$20 AUD
Max Bet
20% of deposited amount
Free Spins
50 per day for 3 days

Contact Cafe Casino

Need help with your Cafe Casino account? Contact our support team at support@cafe-casino.best. We aim to make it straightforward to get assistance with account access, payments, verification, website issues and responsible gambling requests.

Cafe Casino operates under a licence issued by the Curaçao Gaming Authority (licence number OGL/2024/670/0711) and an additional licence held by Arachis Media under the Anjouan Gaming Board.

How to get in touch

For assistance, send a message to support@cafe-casino.best. Email is the appropriate way to contact the support team about questions or problems relating to your account and use of the website. Please provide enough information for the team to understand your request, while avoiding sensitive information such as your password.

To help us review your message faster, include the following where relevant:

  • The email address registered to your account or your username
  • A short, clear description of the issue or question
  • The date and any relevant transaction or activity details
  • Screenshots if they help show the problem, provided they do not expose passwords or other unnecessary sensitive information

The support team usually replies within 24 hours, although response times can vary depending on the nature and complexity of the request. Sending additional messages about the same issue may make it harder to track, so please reply to the existing email thread where possible.

What we can help with

You can contact support@cafe-casino.best about matters including:

  • Account access, profile details and verification questions
  • Deposit and withdrawal questions
  • Bonus terms and eligibility queries
  • Technical problems, errors or website access issues
  • Responsible gambling requests, including help with account restrictions or other available safeguards

When contacting us about responsible gambling, please explain what assistance you are seeking. Support can provide information about the options available through your account and help direct your request for review.