Cookies Policy | Cafe Casino

1. What are cookies?

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device or remember information about a visit. Cookies cannot usually be used to identify you by name on their own, although information collected through cookies may be combined with other information held by the website or its service providers.

Some cookies are placed directly by Cafe Casino. Other cookies may be placed by third-party providers that support website functions, security, measurement, advertising or other services. Similar technologies can include web beacons, pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy uses the word “cookies” to refer to cookies and similar technologies unless a separate distinction is needed.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until you delete them. The length of time a cookie remains active depends on its purpose, your browser settings and the settings applied by the provider that placed it.

Why cookies matter

Cookies help websites operate consistently and securely. They can remember your preferences, maintain a session, support account functions and provide information about how a website is used. Without some cookies, features may not work correctly, pages may not load as intended or certain security checks may need to be repeated.

Cookies may remember language, region, display and accessibility preferences.
Cookies may help keep a session active while you move between pages.
Cookies may support fraud prevention, security monitoring and responsible access controls.
Cookies may help us understand which pages, features and content are useful to visitors.
Cookies may help measure the effectiveness of communications and online campaigns where permitted.

2. Types of cookies we may use

Strictly necessary cookies

These cookies are required for core website functions. They may support navigation, account access, authentication, session management, security, fraud detection and technical load balancing. Because the website may not operate properly without them, they generally cannot be disabled through ordinary cookie preference tools. You may still be able to block them through your browser, but doing so may prevent access to parts of the website or affect how features operate.

Functional or preference cookies

Functional cookies remember choices you make so that the website can provide a more convenient experience. For example, they may remember a selected setting, a consent choice or the way certain content is displayed. These cookies are not always essential, but disabling them may mean that preferences are not retained and some features may need to be configured again.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may collect information such as pages viewed, links selected, approximate location, browser type, device type, referring pages and general interaction patterns. This information is normally used in an aggregated or pseudonymised form to improve performance, identify technical issues, understand user journeys and make the website easier to use. Analytics information is not intended to reveal more personal information than is reasonably needed for these purposes.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure advertising activity, limit repeated advertisements, understand which communications are relevant and assess the performance of campaigns. They may be set by Cafe Casino or by advertising and technology partners. These cookies may allow information about browsing activity to be associated with a device or browser across different websites or services. You can refuse or withdraw consent for optional marketing cookies using the available controls or your browser settings.

Security, compliance and responsible gambling technologies

Cookies and similar technologies may also be used to support legal, regulatory, security and responsible gambling processes. This can include helping to identify unusual activity, protect accounts, maintain platform integrity, enforce access requirements, remember safer gambling preferences or support controls that restrict or manage use of gambling services. These technologies may operate alongside other checks and information sources. They do not replace the need for you to provide accurate information or follow the applicable terms and responsible gambling guidance.

3. Managing your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept optional cookies, reject optional cookies or select categories individually. Your choices may be saved in a cookie or similar technology so that the preference tool does not repeatedly ask you the same question. If you delete the preference cookie, you may be asked to make your choices again.

You can also manage cookies through your internet browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block third-party cookies or receive a warning before a cookie is stored. Browser controls differ between providers and devices, so you should refer to the relevant browser or device instructions for guidance. Blocking or deleting cookies may affect website functionality, account access, security processes and the availability of your selected preferences.

Review the cookie notice or preference controls displayed on the website.
Choose whether to allow optional cookie categories, where the controls are available.
Use your browser or device settings to delete or block cookies if you prefer.
Return to the preference controls periodically, as settings may change or apply differently after a browser update.
Contact us through the available website channels if you have a question about cookie choices or privacy.

Some third-party services may provide their own controls for managing cookies or similar technologies. If you interact with content supplied by a third party, that provider may collect information under its own privacy notice. We do not control every cookie placed by third parties, and you should review the relevant provider information where necessary.

Your privacy choices

Cookie information may constitute personal information when it can reasonably be linked with an individual, account or device. Our Privacy Policy explains how personal information may be collected, used, stored, disclosed and protected, as well as any rights and choices available under applicable Australian privacy requirements. If you ask us to exercise a privacy right, we may need to verify your identity and assess the request in line with legal obligations and reasonable security procedures.

4. Third parties, changes and contact

We may use service providers to host, secure, operate, analyse or improve parts of the website. These providers may process cookie information on our behalf or place their own cookies where necessary for the services they provide. Third parties may have access to information collected through their technologies in accordance with their own terms, privacy notices and legal obligations. We take reasonable steps to work with providers that are appropriate for the relevant service, but the operation of third-party technologies is also governed by the provider’s settings and policies.

Information collected through cookies may be processed in Australia or another country, depending on the services used and the location of the relevant provider. Where personal information is handled across borders, it will be managed in accordance with applicable privacy requirements and our Privacy Policy. Cookie data may be retained for different periods depending on its purpose, technical requirements, security needs and legal obligations.

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, services, legal requirements or the way information is handled. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review this page occasionally so that you remain informed about our use of cookies. Continued use of the website after an update may indicate that you have read the updated policy, subject to any consent requirements that apply.

If you have questions about this Cookies Policy, your cookie choices or the handling of information collected through cookies, please use the contact or support options made available on the Cafe Casino website. Do not include unnecessary sensitive information in an enquiry. For account, payment, identity or responsible gambling matters, use the relevant secure support process where one is provided.

This policy is intended as general information about cookies used in connection with the website. It does not change any applicable terms, privacy notices, responsible gambling information or legal requirements. If there is an inconsistency between this policy and a specific legal or regulatory requirement, the applicable requirement will prevail.